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Before you begin the formal appeal process, you need to understand where you stand. This checklist helps you assess your situation, identify the evidence you already have, and pinpoint the gaps you need to fill.

Join 200+ families who have downloaded this checklist

This checklist takes 15 minutes to complete and will tell you if you have a strong case
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What the Checklist Covers

A structured starting point across the five areas that matter most at the beginning of a CHC appeal.
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• Your Evidence Position
  What medical and care records do you currently have access to? Are they up to date? Do they accurately reflect your loved one's day-to-day care needs?
• Timelines and Deadlines
  When was the decision made? What are the relevant appeal deadlines? Are you still within the window for a formal challenge at each stage?
• Care Complexity Assessment
  A brief self-assessment framework to help you think through the nature and complexity of your loved one's care needs in relation to the 12 CHC domains.
• Next Steps Guidance
  Based on your responses, what are the most important things to do in the first two weeks? A prioritised action list to help you move forward with clarity.
• Understanding the Decision
  Do you have the written decision letter? Has the ICB explained the reasons for refusal or withdrawal? Do you understand which care domains were scored, and how?

Ready to Go Further?

The checklist is a starting point. The full guide gives you the complete framework, all nine letter templates, practical evidence tools, and — in the enhanced package — AI-assisted support for working through your specific case.